________________________________________________________________________
Voice Over Internet Protocol (VoIP)
Voice over IP (VoIP) is technology that digitizes sound, divides that sound into packets of
information, and transmits those packets over an IP network. VoIP evolved into IP telephony,
essentially delivering sound to the desktop through IP phones.
There are two basic levels of service for VoIP: Unified and Hosted. In a Unified System, you
purchase all of the equipment and set up your own system in your space.
Some companies want all of the benefits of Unified Communications but aren't prepared to make the
commitment to a premise-based solution. In a Hosted system, the equipment normally deployed with
premise based solutions such as switches, routers, and telephone hardware, is housed off-site. For a
set fee, customers get all of the features and functionality of Unified Communications without the
administration, maintenance, and management.
VoIP systems have the following benefits:
Services Available Through Hosting Companies include:
We worked with Single Path Communications to help us with the phone system. This link will show
you more information on the Hosted solution we utilize.
Please call us for any additional information or advice about any issues regarding utilizing
your space.
__________________________________________________________________________________
Voice Over Internet Protocol (VoIP)
Voice over IP (VoIP) is technology that digitizes sound, divides that sound into packets of
information, and transmits those packets over an IP network. VoIP evolved into IP telephony,
essentially delivering sound to the desktop through IP phones.
There are two basic levels of service for VoIP: Unified and Hosted. In a Unified System, you
purchase all of the equipment and set up your own system in your space.
Some companies want all of the benefits of Unified Communications but aren't prepared to make the
commitment to a premise-based solution. In a Hosted system, the equipment normally deployed with
premise based solutions such as switches, routers, and telephone hardware, is housed off-site. For a
set fee, customers get all of the features and functionality of Unified Communications without the
administration, maintenance, and management.
VoIP systems have the following benefits:
- Ties together telephone, voice mail, e-mail, and information services
- Has all the features commonly associated with PBX and Centrex systems: voice mail, presence
management, find-me/follow-me functions, telephone directories, etc. - Utilizes network routers, switches, software, and other standards-based networking gear
- Services traditionally associated with the data network available via the phone system, and
vice versa
- When voice and data travel over the same network, you don't need to maintain a separate
telephone network. - Installation costs for new systems drop by 40% to 60% because you only need to install one
infrastructure instead of two. - Once they're installed, they're less expensive to run: A Yankee Group study showed that VoIP
systems cost about 22% less to operate than circuit-switched networks.
Services Available Through Hosting Companies include:
- Voice service with advanced phone features
- T1 or SDSL broadband access optimized for voice services
- Premium ISP and hosting services
- Dashboard web-based management tool with: Visual voicemail, Call logs, Find me/Follow
me, Instant conferencing, Scheduled conferencing, Microsoft® Outlook® integration, Instant
messaging, administrator accounts.
We worked with Single Path Communications to help us with the phone system. This link will show
you more information on the Hosted solution we utilize.
Please call us for any additional information or advice about any issues regarding utilizing
your space.
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CRC News
The CRC Advisor
From Newsletter 01
September 2008
September 2008
The CRC Advisor
A Newsletter from Chicago Realty Company
A Newsletter from Chicago Realty Company